Archive for the ‘News’ Category
October 21, 2007
Filed Under (News) by Skyrover on 21-10-2007
As you know, Trees are more common in Afica than Utility poles. At a recent conference, we sponsored internet access but had to make a plan to get a decent signal from iBurst, a long distance Wireless service provider (Skyrove does ‘last-yard’ connectivity, iBurst does ‘last-mile’). Thus came into being the world’s first WiFi Treespot! See the video below.
June 21, 2007
Filed Under (News) by Skyrover on 21-06-2007
We’ve been making some gradual changes to the Skyrove web interface over the last few months, which started with the Welcome Page. I’m glad to announce that we’ve now finalized the new Portal Page (aka ‘Splash Page’) to be more consistent with the Welcome Page. Here’s a picture of the old look (Click to enlarge): As opposed to the new: Our brand spanking new website will also be launching soon!
May 30, 2007
Filed Under (News) by Skyrover on 30-05-2007
We started gradually providing 1st line customer support to end-users so as to a few months ago and we are confident in handling the number of support calls. More than 90% of support calls were related to user settings, and not to hardware problems with hotspots. Wherever we are not able to help the user directly, we will contact the Hotspot Provider to investigate further. As such, we will be making some changes to the Portal Page (aka Splash Page). With immediate effect, Skyrove will provide 1st line support contact details on the Portal Page. In the near future, the Portal Page will approximate the look & feel of the Welcome Page (what people see after they’ve logged in). We are also revamping our Hotspot Provider Terms & Conditions, and ask that you revisit these (https://auth.skyrove.com/provider_tandc.html). Due to implementing Rand Billing on our systems, clause 8 has changed slightly. Clause 10 is to ensure a consistent experience for end-users and Clauses 11 and 12 are to ensure end-users can easily identify hotspot locations where they can use their credits, either through signage or when connecting to the nearest Wi-Fi network. Thank you for all your feedback so far! |
|